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Frequently Asked Questions

Do I have to be well-versed in Mothman lore to play?

No, our game is designed so that anyone can play, even if they've never heard of Mothman.

 

However, if you are well-versed in Mothman lore and ufology, then you will surely enjoy the many Easter eggs we have peppered throughout the game!

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How difficult is the Escape Room?

On a scale from 1 to 10, with 1 being the easiest and 10 being the most difficult, the majority of groups that have played rate the difficulty level of our game at "a solid 7." 

 

Also, most groups finish with less than 5 minutes left, so don't give up because every second counts!

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What is the price of the Escape Room?

Pricing starts at $79.95 for either 1 or 2 people, then is $34.95 for each additional person, with a maximum of 8 players per game. 

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Will I be playing with people I don't know?

No, all of our games are private. When you book online our system automatically blocks all remaining spots for your time slot so that you'll never be playing with strangers.

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What are the hours of the Escape Room?

We are currently open on Saturdays and Sundays, and will expanding our days and hours in the near future.

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Private weekday sessions can be scheduled for groups of 6 or more. Contact us with your details!

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How long is the playtime?

Each session is approximately 90 minutes — which includes 60 minutes of gameplay to clear 3 rooms, with additional time for briefing before the game, and debrief/photo ops after the game.

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How many rooms are included in the Escape Room?

Our escape room experience includes 3 different rooms, all of which are included in the price and are a part of each game. 

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When is payment due?

Payment is due up front, paid in full, at the time of booking.  

 

Is there a cancelation policy?

Yes, we do have a cancelation policy.  If you cancel before or within 72 hours, you will receive a full refund.  If you cancel within 48 hours, you will receive a partial refund equaling half of your total.  No refunds will be given for less than 48 hour notice.  

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Where is the Escape Room located?

We are located on the second floor of the Mothman Museum.

 

The entrance is through the double RED doors on the right side of the building (the same side adjacent to the Mothman Statue). Enter here, go up the stairs, and make your way to the Briefing Room on the right.

 

The Museum address is 400 Main Street, Point Pleasant, WV 25550.

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Am I really going to be "locked" in a room?

No, never. For safety reasons, the first door you enter for gameplay will be unlocked at all times. The only locked doors are the doors whose puzzles or clues you must solve in order to advance. Should you need to leave the game at any time, you are welcome to do so through the first door you entered — but the clock keeps ticking for your fellow players!

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Are there cameras and microphones in the rooms?

Yes, there are cameras and microphones in every room, both for safety precautions and to allow the gamemasters to monitor your gameplay and provide clues or hints during your game.​

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Can I take photos or videos inside the rooms?

No, absolutely not. We do not allow photos or videos inside of our game rooms so that clues and puzzles can't be shared and spoiled for future players.

 

If we observe photos or video being taken at any time during gameplay, your game will immediately be stopped and you will be asked to leave. However, you will have ample opportunities for photos after your game!​

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Do I have to carry my items or purchases through the game?

No, we have free storage lockers in our Briefing Room to keep your personal items (like your phone) and/or purchases secure while you play. Just lock your items up and take the key with you while you play — but don't forget to retrieve them before you leave!

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